Return Policy
Return Policy
Buy Sell Bazaar
Return Policy
Overview
Welcome to Buy Sell Bazaar (https://buysellbazaar.co.za). This Return Policy outlines
the conditions under which you may return products purchased from our website, request
a refund, or seek an exchange. We aim to ensure customer satisfaction and handle returns
fairly and efficiently.
Eligibility for Returns
- Products may be returned within 30 days from the date of delivery. – Items must be
unused, in their original packaging, and in the same condition as received. – Returns are
accepted for defective or damaged items, or if the wrong item was shipped. – Customized
or personalized products are non-returnable unless defective.
Return Process - Contact us at support@buysellbazaar.co.za within 30 days of delivery to initiate a return.
- Provide your order number, reason for return, and photos of the item (if damaged or
defective). – We will issue a Return Merchandise Authorization (RMA) number and
instructions for return shipping. – Ship the item back to us at your expense using a
tracked shipping service. The address for returns will be provided with the RMA.
Refunds and Exchanges - Upon receiving and inspecting the returned item, we will notify you of the approval or
rejection of your return. – Approved refunds will be processed within 7-10 business days
and credited to the original payment method. – Exchange requests are subject to product
availability. If the item is out of stock, a refund will be issued instead. – Shipping costs
are non-refundable unless the return is due to our error (e.g., defective or incorrect item).
Non-Returnable Items - Items returned after the 30-day period. – Products that are damaged due to misuse or
improper handling. – Perishable goods (e.g., food items) unless defective upon delivery. - Digital products or downloadable content.
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International Returns - Returns from outside South Africa are accepted under the same conditions, but customers are responsible for all return shipping costs and any customs fees. – We recommend
using a tracked and insured service to ensure safe delivery.
Contact Us
For any questions or assistance with returns, please contact us at: – Email: support@buysellbazaar.co.za - Phone: +27 79 154 9755
Policy Updates
This Return Policy may be updated periodically. The latest version will be available on
our website. Your continued use of our services constitutes acceptance of the updated
policy.
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